Privacy policy

Privacy Policy

** Thomson Vehicle Hire Ltd. is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, either through our website or in person at our facility in Kilmarnock, Scotland.

**Information We Collect** We collect information necessary to provide vehicle rental services to you. This includes, but is not limited to, your name, contact details, driving license information, and payment details. We may also collect information from your interactions with our website, such as IP addresses and browser types, to enhance your experience and improve our services.

**How We Use Your Information** The information we gather is used solely for providing, maintaining, and improving our rental services. This includes processing your transactions, managing your rental needs, and communicating with you effectively. We do not sell your personal information to third parties, and we only share it with trusted partners when it is essential for fulfilling your rental agreement.

**Security of Your Information** We employ robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our servers are secured through industry-standard protocols, and we regularly review our practices to ensure the highest level of protection.

**Your Rights** As a valued customer, you have the right to request access to the information we hold about you, make corrections to inaccurate data, or request the deletion of your personal data where applicable. If you have questions or need assistance with your personal data, please contact us directly.

**Changes to This Policy** We may update this Privacy Policy as laws and regulations evolve or our business practices change. We encourage you to review this page periodically for any changes. By continuing to use our services, you acknowledge and agree to the terms outlined in this policy. For any questions regarding this Privacy Policy, please contact Thomson Vehicle Hire Ltd. at our office in Kilmarnock or reach out via the contact information provided on our website.